Privacy policy
Effective Date: August 31, 2026
1. Introduction
This website is operated by Prestigious Enterprises LLC, doing business as Velora Patios ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Velora Patios.
This Privacy Policy applies to our website, Velorapatios.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Definitions and Key Terms
- Cookie: A small piece of data generated by a website and saved by your web browser.
- Company: When this policy mentions "Company," "we," "us," or "our," it refers to Velora Patios, owned and operated by Prestigious Enterprises LLC.
- Country: Where Velora Patios or the owners/founders are based—in this case, United States.
- Customer: Refers to the company, organization, or person that signs up to use the Velora Patios Service.
- Device: Any internet-connected device such as a phone, tablet, or computer.
- IP Address: Every device connected to the Internet is assigned an Internet Protocol (IP) address.
- Personnel: Individuals employed by Velora Patios or contracted to perform services.
- Personal Data: Any information that allows for the identification of a natural person.
- Service: Refers to the service provided by Velora Patios.
- Third-Party Service: Advertisers, sponsors, marketing partners, and others who provide content or services.
- Website: Velora Patios' site, accessible via Velorapatios.com.
- You: A person or entity registered with Velora Patios to use the Services.
3. Information We Collect
We collect information from you when you:
- Visit our website.
- Register on our site.
- Place an order.
- Subscribe to our newsletter.
- Respond to a survey.
- Fill out a form.
Personal Information Collected:
- Name / Username
- Email addresses
- Phone numbers
- Mailing addresses
- Billing addresses
4. How We Use the Information We Collect
- To Personalize Your Experience: Helps us respond to your individual needs.
- To Improve Our Website: Based on feedback and usage.
- To Improve Customer Service: Helps us respond to support needs.
- To Process Transactions: Used to complete orders.
- To Administer Promotions and Surveys.
- To Send Emails: Updates, notifications, and order information.
5. Information from Third Parties
5.1 End User Information
We may collect end-user data necessary to provide our services. End users may voluntarily provide information made available on social media websites.
5.2 Customer Information
We may receive information from third parties, including fraud detection services and publicly available social media information.
6. Sharing Your Information
- Third-Party Service Providers: Assist in operating our website and business.
- Affiliates: Subsidiaries or partner companies.
- Business Transfers: In case of merger or acquisition.
- Legal Requirements: When required by law.
7. Cookies and Similar Technologies
We use cookies and tracking technologies to improve your experience.
- Cookies: Small data files stored on your device.
- Use of Cookies: To remember preferences and analyze interactions.
- Managing Cookies: You may refuse cookies through browser settings.
8. Data Security
- Secure Servers: Sensitive information transmitted via SSL.
- Encryption: Payment information encrypted and stored securely.
- Access Controls: Restricted to authorized personnel.
No method of transmission over the Internet is 100% secure.
9. Data Retention
We retain personal information only as long as necessary to fulfill this Privacy Policy and legal obligations.
10. Your Rights
- Access
- Correction
- Deletion
- Restrict Processing
- Object to Processing
- Data Portability
To exercise these rights, contact us at support@Velorapatios.com.
11. Children's Privacy
We do not knowingly collect information from individuals under 18.
12. International Data Transfers
Your information may be transferred to computers outside your jurisdiction.
13. Links to Other Websites
We are not responsible for third-party website content or practices.
14. Changes to This Privacy Policy
We may update this Privacy Policy. Changes will be posted with an updated "Effective Date."
15. Contact Us
- Email: support@Velorapatios.com
- Phone: 405-849-7960
- Address: 9005 S Pennsylvania Ave, Oklahoma City, OK 73159, United States
- Working Hours: Monday to Friday, 9 AM to 5 PM EST